Registration and Refund Policy
Acceptance of Terms
By enrolling in a training program offered by Care First Education LLC ("the Company"), participants, businesses, employers, organizations, or any entities (collectively referred to as "Registrant") agree to adhere to these policies. The Registrant is responsible for reviewing and understanding the terms and conditions before registration. By registering for a course with Care First Education LLC, the Registrant acknowledges that they have read, comprehended, and agreed to be bound by these terms and conditions.
Registration and Fees
Pre-registration Closure: Registration will close two business days before the scheduled class. Registrations submitted after this deadline will incur a late processing fee of $5.00. Participants who wish to attend a class but have not pre-registered may do so as walk-ins. However, they must complete their registration and submit payment before the start of the class. Registration and payment can be processed online by clicking the "View and Pay" button in the Invoice email. All walk-in participants must print their first and last name, address, telephone number, and email address on the instructor's roster before the class commences. Please note that we do not accept checks for walk-in payments.
Payment by Check: Personal checks are not accepted as payment for our products or services unless explicitly approved by our office. Payments by check may be arranged but require pre-approval from Samantha Hammond. For inquiries regarding check payments or to seek approval, please contact samantha@carefirsteducation.com. Important: A fee of $35 will be assessed for any returned checks, regardless of the reason for the return.
Certificate Reprint Fee: A fee of $3 will be charged for reprinting certificates or wallet cards if errors occur in the participant's name due to incorrect information provided at the time of registration.
Refund Policy:
Cancellation by Participant: Refunds are available only if a cancellation notice is provided at least 72 hours before the class starts. No refunds will be issued after this time under any circumstances.
Credits for Non-Attendance: Participants who cannot attend within the 72-hour window will receive a credit for the full amount paid, applicable towards any future class, whether online, blended, or in-person, offered by Care First Education LLC. These credits do not expire.
Class Cancellations and Rescheduling
Weather or Unforeseen Circumstances: In the event a class is canceled due to weather or other unforeseen circumstances, registered participants will receive a credit valid for any future class. We strive to reschedule classes and will notify participants via the provided email address regarding any changes.
Notification of Changes: The decision to postpone morning classes will be made by the evening prior, while decisions regarding afternoon classes will be finalized by the morning of the class.
General Provisions:
Changes to Classes, Programs, and Pricing: Care First Education LLC retains the right to modify classes, programs, and pricing without prior notice.
Discounts and Promotions: Discounts and promotions are offered at the company's discretion and are not guaranteed.
Exclusions from Fundraiser Programs: Classes or programs specifically designed as fundraisers are ineligible for discounts or promotions.
Liability:
Care First Education LLC disclaims all liability for any personal injury, property damage, or other harm that may occur during or as a result of participation in any course offered. Registrants agree to release, indemnify, and hold harmless Care First Education LLC, along with its officers, directors, employees, and agents, from any claims, liabilities, damages, losses, and expenses—including, without limitation, reasonable legal and accounting fees—arising out of or related to their participation in the course.
Modification of Policies:
Care First Education LLC disclaims all liability for any personal injury, property damage, or other harm related to participation in any course offered. Registrants agree to release, indemnify, and hold harmless Care First Education LLC, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses, including reasonable legal and accounting fees, arising from their participation in the course.
Governing Law:
This policy and any disputes arising from it will be governed by the laws of the state where Care First Education LLC is registered, without consideration of its conflict of law provisions.
Contact Information:
For any questions or additional information regarding our Registration and Refund Policy, please feel free to contact samantha@carefirsteducation.com.
Downloadable PDF of Registration and Refund policy
Privacy Policy
What type of information do we collect?
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
How do we collect information?
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
Why do you collect such personal information?
We collect such Non-personal and Personal Information for the following purposes:
1) To provide and operate the Services;
2) To provide our Users with ongoing customer assistance and technical support;
3) To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
4) To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
5) To comply with any applicable laws and regulations.
How do we store, use, share, and disclose your site visitors' personal information?
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
How do we communicate with site visitors?
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
How do we use cookies and other tracking tools?
Wix uses cookies for important reasons, such as:
-
To provide a great experience for your visitors and customers.
-
To identify your registered members (users who registered to your site).
-
To monitor and analyze the performance, operation and effectiveness of Wix's platform.
-
To ensure our platform is secure and safe to use.
-
How can site visitors withdraw their consent?
If you don’t want us to process your data anymore, please contact us at samantha@carefirsteducation.com or send us mail to: 16622 Dolf Road Stewartstown, PA 17363
Privacy policy updates:
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
Questions:
If you would like to access, correct, amend, or delete any personal information we have about you, you are invited to contact us at samantha@carefirsteducation.com or send us mail to 16622 Dolf Road, Stewartstown, PA 17363.
Notice of Privacy Practices
THIS NOTICE DESCRIBES HOW YOUR PROTECTED HEALTH INFORMATION MAY BE USED AND DISCLOSED AND HOW YOU CAN OBTAIN ACCESS TO YOUR PROTECTED HEALTH INFORMATION. PLEASE REVIEW IT CAREFULLY.
We at Care First Education LLC are required by law to maintain the privacy of your protected health information and to provide you with this Notice describing our privacy practices. Protecting the privacy and confidentiality of our clients' information is very important to Care First Education LLC. Accordingly, we strive to comply with each of the following practices in everything we do.
Protected Health Information (“PHI”) means individually identifiable health information, as defined by the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”) that is created or received by PHMC and that relates to the past, present, or future physical or mental health condition of a individual; the provision of health care services to an individual; or the past, present, or future payment for the provision of health care services to an individual; and that identifies the individual or for which there is a reasonable basis to believe the information can be used to identify the individual.
USES AND DISCLOSURES OF YOUR PROTECTED HEALTH INFORMATION:
We are permitted or required to use your health information for various purposes. The following categories describe different ways that we use and disclose PHI. However, uses or disclosures that we are permitted to make will generally fall within one of the following categories.
FOR TREATMENT:
With your consent, we may use and disclose your PHI in order to ensure that you receive proper and needed health care services. For example, we may disclose your health information to another health care provider involved in your care, or to whom you are being referred for additional health-related services
FOR PAYMENT:
We may use and disclose your PHI so that we may obtain payment for the treatment and services we provided to you, from you, an insurance company, funding source, or another third-party payer. For example, we may need to give your insurance company or another payer information about your diagnosis, treatment, or services we provided to you in order for PHMC to receive payment and/or funding for the treatment and/or services provided to you.
FOR PHMC’S INTERNAL OPERATIONS:
We may use and disclose your PHI for our internal operations. Operations is defined as those activities that are necessary to run our offices, maintain licensure, accreditation, obtain funding and to make sure that our clients receive quality care and/or services. For example, we may use your PHI to review our treatment of you and the services that we provided and/or coordinated for you to evaluate our performance in meeting your needs.
BUSINESS ASSOCIATES:
Certain aspects and components of the services PHMC offers are provided through contracts with outside persons and/ or HPCanizations. Examples of these outside persons and /or HPCanizations include other duly appointed providers of services. For example, it may be necessary for us to provide certain aspects of your PHI to one or more of these outside persons or HPCanizations in order to coordinate appropriate treatment and/ or services for you.
AS REQUIRED BY LAW:
We may use or disclose your PHI for any purpose required by law. For example, PHMC may be required by federal, state or local law to use or disclose your PHI to respond to a court order or disclose PHI to the proper authorities for law enforcement purposes.
GOVERNMENT OVERSIGHT AGENCIES:
We may use or disclose your PHI if authorized by law to a government oversight agency conducting audits, investigations, or civil or criminal proceedings. For example, the Department of Public Welfare that conducts audits of medical assistance payments for services provided.
FOR PREVENTION OF VIOLENCE:
We may disclose your PHI to the proper authorities if we suspect child abuse or neglect; we may also disclose your PHI if we believe you to be a victim of abuse, neglect or domestic violence.
FOR PUBLIC HEALTH ACTIVITIES:
We may use or disclose certain PHI for public health activities, such as reporting of disease, injury, birth and death, and for public health investigations. We may also disclose your PHI to coroners, medical examiners, and/or funeral directors consistent with law.
TO AVERT A SERIOUS THREAT TO PUBLIC HEALTH OR SAFETY:
We may use and disclose PHI about you when necessary to prevent a serious threat to your health and safety or that of the public or another person. Any disclosure however, would only be made to an agency or person able to help prevent the threatened harm.
MILITARY PURPOSES:
We may use or disclose your PHI if you are a member of the military as required by armed forces services, and we may also disclose your PHI for other specialized government functions such as national security or intelligence activities.
WORKERS’COMPENSATION:
We may disclose your PHI, If you are injured at work, to workers’ compensation agencies or similar programs that provide benefits for work related injuries or illness as
required or permitted by law.
SECRETARY OF THE DEPARTMENT OF HEALTH AND HUMAN SERVICES:
We will, if required by law release your PHI to the Secretary of the Department of Health and Human Services for enforcement of the Health Insurance Portability and Accountability Act.
Your Rights with Your Protected Health Information
You have the following rights in connection with the protected health information we maintain about you:
RIGHT TO INSPECT AND COPY:
You have the right to inspect and copy your PHI that is in our possession. Certain requests for access to your PHI must be in writing, must state that you want access to your PHI and must be signed by you or your representative. For example, requests for copies of treatment/service records.
RIGHT TO REQUEST AMENDMENT:
You have the right to request that the PHI we maintain about you be amended or corrected if you believe it is incorrect or incomplete. To request an amendment, you must submit your request in writing to our office. You must state in your request why you believe that the PHI is incorrect or incomplete. We are not obliged to make all requested amendments, but we will give each request careful consideration. If we deny your request, you have the right to provide a brief statement to be included with your PHI, or to have your request for amendment attached to your PHI.
RIGHT TO AN ACCOUNTING OF DISCLOSURES:
You have the right to request, and we must provide you with a list of certain disclosures of your PHI. We are not required to include on that list disclosures to carry out your treatment, payment for treatment and/or services provided to you, and/or our internal operations. To request this list or accounting of disclosures, you must submit your request in writing to our office.
RIGHT TO REQUEST RESTRICTIONS:
You have a right to request a restriction or limitation on the PHI we use or disclose about you for treatment, payment, or internal operations, disclosures made to persons involved in your care, and disclosures for disaster relief purposes. For example, you may request that we not disclose your PHI to your spouse. Your request must describe in detail the restriction you are requesting. HIPAA does not require us to agree to your request, but we will accommodate reasonable requests when appropriate. We retain the right to terminate an agreed restriction if we believe it is appropriate. In the event of a termination by us, we will notify you of such termination. You also have the right to terminate, in writing or orally, any agreed-to restriction. Requests for a restriction (or termination of an existing restriction) may be made by contacting PHMC at the telephone number or address below.
RIGHT TO REQUEST CONFIDENTIAL COMMUNICATIONS:
You have the right to request that we communicate with you about PHI in a specific manner or at a specific location. For example, you can ask that we only contact you at work or by mail. Your request must specify how or where you wish to be contacted. To request confidential communications, you must make your request in writing to our office. We will not ask you the reason for your request, and we will accommodate all reasonable requests.
RIGHT TO A PAPER COPY OF THIS NOTICE:
You may ask us to give you a copy of this notice at any time by asking for it in person or writing. Please note that we retain the right to modify this notice.
COMPLAINTS:
If you believe your privacy rights have been violated, you may file a complaint with the Secretary of the U.S. Department of Health and Human Services or with us. To file a complaint with us, contact our office in writing. You will not be penalized for filing a complaint. If you have any questions about this notice, please contact Samantha Hammond at Care First Education LLC, 63 N. Main St, Stewartstown, PA 17363